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How our money back guarantee works
You won't have to lift a finger to return your Monso Water Purifier System if you're not satisfied within 30 days.Our experts will come to your house, collect it for free, and refund your payment minus the £85 installation fee, provided the unit is not damaged.
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The ability to alter your mind
We're assuming you've never had this system in your property before, but we're confident you'll like it.
That's why, if you change your mind within 30 days of your system being installed, we’ll refund your payment in full minus the £85 installation fee, no questions asked.
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We will collect your Monso Water Purifier System at no cost to you.
If you change your mind, we make it simple for you by just calling us and we'll take care of the rest.
Our expert will visit to your house to disconnect and remove the Water System after we've agreed on a suitable time.
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There are no hidden fees
We'll refund your money after your Water System has been removed and inspected for damage.
The only cost is the £85 installation fee if you decide to cancel. There are no hidden fees, no collection charges, and no additional engineer call-out fees.
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100% of your money back, no matter how you paid
No matter with which payment method you have paid with, your refund (minus £85 installation fee) will be returned to you in the same method once the Monso Water Purifier is collected.
We'll refund any payments you've made and terminate the plan, so no further payments are taken.
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