Rated 4.9 out of 5 by 2,847 customers.
Real reviews from real families across the UK. No filters, no fakes.
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What customers are saying
We stopped buying bottled water the day this arrived
Our family was spending over £40 a week on bottled water. Within 30 minutes of the technician leaving, we filled up every bottle in the house. Three months in, the water tastes better than anything we’ve bought. Our kids actually drink more water now. The hot water tap means I haven’t boiled a kettle since March.
I tested the water myself. The results speak.
I work in environmental health, so I tested our tap water before and after. The TDS reading dropped from 320 to 12. That’s not marketing — that’s a lab-grade result from a countertop unit. The LED panel shows it in real time. I’ve recommended it to three colleagues already.
Smart Service alone makes this worth it
We almost didn’t add Smart Service. Glad we did. Six months in, a new CAC filter showed up at our door before we even thought about it. The extended warranty already covered a sensor recalibration — no questions, no cost. It’s the kind of service you expect from a luxury brand. At less than £1 a day after the free year, it’s a no-brainer.
More from our customers
2,847 verified reviews
“No more plastic bottles!
I was buying cases of Evian every week. Now I fill reusable bottles from the Pluvia. I’m saving £50+ a month and my recycling bin is empty.
“Installed in under 30 minutes
I was nervous about installation. The technician was professional, explained everything, and was done before my coffee went cold. No plumbing changes needed.
“The hot water changed my mornings
I make chai every morning. The instant hot water at 95°C means I go from tap to cup in 30 seconds. No kettle, no waiting. My husband uses it for his oats.
“Looks stunning on the worktop
I was sceptical a countertop unit could match our kitchen aesthetic. The white Pluvia looks premium — everyone who visits asks about it. The touch panel is a nice detail.
“Took a week to fully appreciate it
At £1,200 I hesitated. But the 30-day trial made it risk-free. After a week I couldn’t drink unfiltered tap water anymore. The taste difference is that obvious. Four stars only because I wish it came in more colours.
“Smart Service is hands-off perfection
I forget Smart Service exists until a filter arrives at my door. The app tracks filter life, the warranty covers everything. Best subscription I’ve ever signed up for.
“My baby deserves clean water
As a new mum, water quality isn’t optional. The 4-stage RO gives me confidence. I use it for formula, for cooking, for everything. The peace of mind is worth every penny.
“Coffee snob approved
I run a home espresso setup. Water quality makes or breaks extraction. The Pluvia gives me consistent TDS readings under 15. My flat whites have never been better.
“We moved house and they reinstalled it free
We relocated from Cardiff to Swansea. Smart Service included free re-installation. The technician came the day after we moved in. No extra cost, no hassle.
“Replaced our under-sink system
We had a £2,000 under-sink RO system that was a nightmare to maintain. The Pluvia sits on the counter, filters just as well, and I don’t need a plumber for anything.
“The LED display sold me
I can see the TDS reading in real time. Tap water in Manchester shows around 280. Through the Pluvia, it reads 8–12. Seeing the numbers makes the difference feel real.
“Best purchase of 2024
We debated this for months. Should’ve bought it sooner. We’ve saved over £300 on bottled water in 6 months. The water tastes clean, the unit looks great, and the kids love pressing the touch panel.
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Stop paying for water that isn't pure.
Every day without Pluvia is another day drinking unfiltered tap water. Switch once — save £4,500+ over 5 years.
or £100/mo for 12 months
Try it 30 days. Full refund if you're not convinced.