Skip to content
MonsoSmart Service

Your Pluvia. Always at its best.

Smart Service handles every filter, every repair or maintenance, every worry — so all you do is enjoy pure water.

£25.00/mo
12 months free

Without Smart Service, you're unprotected.

See what you're covered for — and what you're not.

What you needWithoutSmart Service
CAC Filter6 months lifespan
£50
Included
Auto-delivered
ROC Filter12 months lifespan
£100
Included
Auto-delivered
Re-installationIf you move
£200
Included
ExtendedWarranty
Included
PrioritySupport
Included
Replacement unitDuring service
Included

Without Smart Service

£200+/yr

Filters only · No protection

No extended warranty
No priority support
£200 per move
No replacement unit
Recommended

Smart Service

Year 1: FREE

Then £25.00/mo

Filters auto-delivered before you run out
Extended warranty — fully covered
Free re-installation if you move
Priority support — skip the queue
Replacement unit during repair or maintenance

Real cost of ownership over 3 years

Year 1

Without

£200

Smart Service

£0

FREE

Year 2

Without

£400

Smart Service

£300

You save £100

Year 3

Without

£800*

Smart Service

£600

You save £200+

*Includes one repair, maintenance or move — most owners experience at least one event within 3 years.

Why it matters

Water, pressure, and time. That's all it takes.

Your purifier handles pressurised water every day. That means wear on moving parts, build-up on filters, and seals that slowly degrade. It's not a fault — it's physics.

Repair

10+ parts under pressure. Every single day.

Pump, solenoid valves, hot and cold modules, pressure regulators, seals, sensors — all working against constant water pressure and UK hard water mineral buildup. Pluvia uses premium components, but no material is immune to water and time.

Without Smart Service

A single part failure can mean no purified water until it’s fixed — repairs typically cost £150–£300.

With Smart Service

Every repair covered in full. We send a replacement unit so you’re never without pure water.

Maintenance

A £30 seal today. A £300 failure tomorrow.

Reduced flow, pump noise, a slow drip at a connection point — these aren’t minor annoyances. They’re early warnings. Left unchecked, a worn seal or loose fitting can escalate into a full system failure.

Without Smart Service

You spot the problem, find a technician, and cover the bill. Most owners don’t catch issues until damage is done.

With Smart Service

Priority support the moment something feels off. We diagnose, advise, and fix it before a small issue becomes a costly failure.

Filters

Skip a filter change and your purifier stops purifying.

An expired filter can’t remove contaminants. You’re still drinking tap water — just through an expensive machine. Over time, saturated filters clog your tubes and damage internal components, turning a simple replacement into a full repair.

Without Smart Service

Filters cost £50–£100 each. Forget one and you risk clogged tubes, damaged parts, and water that isn’t actually purified.

With Smart Service

Fresh filters auto-delivered before yours expire. CAC every 6 months, ROC every 12. Nothing to remember.

Moving

New home? Your purifier needs professional re-installation.

Disconnecting is straightforward — we’ll guide you through it. But re-installation is different. It requires connecting to your mains water supply, drain, and electrics, plus pressure testing to make sure everything runs properly.

Without Smart Service

Professional re-installation costs around £200 per move. Get it wrong and you risk leaks or damage to the unit.

With Smart Service

Free professional re-installation every time you move. Just bring your purifier — we handle the rest at your new home.

Repairs, maintenance, filters, moving. One subscription that covers all of them.

Set it. Forget it. Enjoy.

1

We track your filters

Smart sensors monitor filter life in real time. When it’s time, we know before you do.

2

Fresh filters arrive at your door

No ordering, no remembering. Your CAC filter every 6 months, ROC filter every 12.

3

We handle the rest

Extended warranty, priority support, free re-installation if you move. One subscription covers everything.

Everything your Pluvia needs.

Nothing you need to think about.

CAC Filter Replacement

Fresh filters every 6 months, delivered before you run out.

ROC Filter Replacement

Deep purification filter replaced every 12 months. Automatically.

Extended Warranty

Full coverage beyond the standard warranty. If something breaks, we fix it.

Free Re-installation

Moving home? We’ll reinstall your Pluvia at your new address. No charge.

Priority Support

Skip the queue. Get help the moment you need it.

Replacement Unit

If your Pluvia needs repair or maintenance, we send a replacement so you’re never without pure water.

Pricing

Less than 83p a day.

That's less than a single bottle of water per day.

£25.00
/mo12 months free

First 12 months

£0/mo

After

£25.00/mo

Commitment

Yearly, paid monthly

Billed monthly. Renews yearly. Opt out before each renewal.

Questions? Answered.

Pure water shouldn't come with homework.

Let Smart Service handle the maintenance. You handle the drinking.