Without Smart Service, you're unprotected.
See what you're covered for — and what you're not.
Without Smart Service
£200+/yr
Filters only · No protection
Smart Service
Year 1: FREE
Then £25.00/mo
Real cost of ownership over 3 years
Year 1
Without
£200
Smart Service
£0
FREEYear 2
Without
£400
Smart Service
£300
You save £100Year 3
Without
£800*
Smart Service
£600
You save £200+*Includes one repair, maintenance or move — most owners experience at least one event within 3 years.
Water, pressure, and time. That's all it takes.
Your purifier handles pressurised water every day. That means wear on moving parts, build-up on filters, and seals that slowly degrade. It's not a fault — it's physics.
Repair
10+ parts under pressure. Every single day.
Pump, solenoid valves, hot and cold modules, pressure regulators, seals, sensors — all working against constant water pressure and UK hard water mineral buildup. Pluvia uses premium components, but no material is immune to water and time.
A single part failure can mean no purified water until it’s fixed — repairs typically cost £150–£300.
Every repair covered in full. We send a replacement unit so you’re never without pure water.
Maintenance
A £30 seal today. A £300 failure tomorrow.
Reduced flow, pump noise, a slow drip at a connection point — these aren’t minor annoyances. They’re early warnings. Left unchecked, a worn seal or loose fitting can escalate into a full system failure.
You spot the problem, find a technician, and cover the bill. Most owners don’t catch issues until damage is done.
Priority support the moment something feels off. We diagnose, advise, and fix it before a small issue becomes a costly failure.
Filters
Skip a filter change and your purifier stops purifying.
An expired filter can’t remove contaminants. You’re still drinking tap water — just through an expensive machine. Over time, saturated filters clog your tubes and damage internal components, turning a simple replacement into a full repair.
Filters cost £50–£100 each. Forget one and you risk clogged tubes, damaged parts, and water that isn’t actually purified.
Fresh filters auto-delivered before yours expire. CAC every 6 months, ROC every 12. Nothing to remember.
Moving
New home? Your purifier needs professional re-installation.
Disconnecting is straightforward — our online guide walks you through it, and the unit travels with you. Re-installation is the part that matters: connecting to your mains water supply, drain, and electrics, plus pressure testing to make sure everything runs properly.
Professional re-installation costs around £200 per move. Get it wrong and you risk leaks or damage to the unit.
Free professional installation at your new home, every time you move. Disconnect with our guide, bring your purifier — we fit and test it.
Repairs, maintenance, filters, moving. One subscription that covers all of them.
What “free re-installation” actually covers
We cover the installation appointment at your new address. Here's the full picture, so there are no surprises on moving day.
You disconnect
Follow our step-by-step online guide to disconnect the Pluvia at your old address. No engineer visit needed.
You bring it
The unit travels with you to your new home — it sits on the counter, so it packs down easily.
We install it free
We book an appointment at your new address, connect it to water, drain and power, then pressure-test it. No charge.
Leave the under-sink plumbing connection as you found it. It stays capped and ready for the next purifier to be installed at your old property — nothing to make good, and nothing for you to pay.
Want the pipework stripped out of the under-sink cupboard and the hole in your counter covered over? That's a separate appointment beyond free re-installation, and it may carry an engineer call-out charge. Ask our support team for a quote before you book.
Set it. Forget it. Enjoy.
We track your filters
Smart sensors monitor filter life in real time. When it’s time, we know before you do.
Fresh filters arrive at your door
No ordering, no remembering. Your CAC filter every 6 months, ROC filter every 12.
We handle the rest
Extended warranty, priority support, free re-installation at your new home. One subscription covers everything.
Everything your Pluvia needs.
Nothing you need to think about.
CAC Filter Replacement
Fresh filters every 6 months, delivered before you run out.
ROC Filter Replacement
Deep purification filter replaced every 12 months. Automatically.
Extended Warranty
Full coverage beyond the standard warranty. If something breaks, we fix it.
Free Re-installation
Moving home? Disconnect it with our online guide, bring it with you, and we’ll install it free at your new address.
Priority Support
Skip the queue. Get help the moment you need it.
Replacement Unit
If your Pluvia needs repair or maintenance, we send a replacement so you’re never without pure water.
Pricing
Less than 83p a day.
That's less than a single bottle of water per day.
First 12 months
£0/mo
After
£25.00/mo
Commitment
Yearly, paid monthly
Billed monthly. Renews yearly. Opt out before each renewal.
Questions? Answered.
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