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Troubleshooting/H3
Error Code: H3

Over-Temperature Warning

What is H3?

The internal water temperature has exceeded 106°C, which is above the normal operating range.

Why does this happen?

This warning indicates the heating system is producing water hotter than intended. It can be caused by a thermostat calibration issue, a failing temperature sensor, or scale build-up on the heating element reducing heat dissipation. The system automatically limits heating to protect itself.

What should I do?

Cold water dispensing continues to work normally. The heating system automatically pauses and will resume once the internal temperature drops 30°C below the inlet water temperature. If this warning appears frequently, it may indicate a scaling issue or sensor fault — contact support for inspection.